Frequently Asked Questions
- Our data entry team works around the clock - Both day and night, 24/7 and 365 days a year.
- When placing a new order, you can choose from an ETA of 6, 12 or 24 hours.
- Rush orders will be processed within 6 hours, for an extra charge of just $1.99.
- If you are a new customer, your first three free orders can take up to 24 hours, because it takes us more time to understand your style and your regional data. We may ask you a few questions before completing your first 3 reports.
Any data that you send us, we will fill in on your reports. We complete almost 95% of the manual data entry that most appraisers do to complete their reports. We fill a maximum of 9 comps per report. We do not, however, fill in the valuation adjustments part. We also do not do pictures, unless you give us clear instructions.
You can send your order at our email email@example.com or you can login to our portal and upload the files with necessary details.
We are offering a first-week free trial or if you are not so busy appraiser then the first 5 reports are absolutely free. We do not require payment information for a free trail.
You don’t need to provide the payment information in the free trial. This information is securely stored on Authorize.net PCI Compliant servers. You will be charged at the time an order is placed using this information. You may have multiple payment information entries and may select one at the time of ordering.
You will receive an email once we complete your order indicating the order has been completed. Just log in to your account and download the completed report. If you would like the reports emailed to you, please select this option at the bottom of your profile.
No, absolutely not. Your data will not be used or shared with any company or any third party.
Everything that you would put yourself while making the report is needed by us. What you provide is what we fill the forms with. We will need subject data, comps, public records listings, MLS data and photo’s. You can also send inspection reports along with rough sketches, contract details and 1004MC data. You can need to send us your software template file in which there maybe standard comments which you rarely change. If you give us your MLS details then we can pull data from there and you do not need to send us manually each time.